Privacy Policy
Last updated: August 1, 2026
This Privacy Policy describes how your Frontier Business Sales Manager ("we," "us") — a direct Frontier Communications employee serving Riverside County — collects and uses information when you visit this website ("Site") or make direct contact. For information about how Frontier Communications handles your information after you become a Frontier customer, please review Frontier's own privacy notices on its official website.
1. Information We Collect
Information you give us
- Name, business name, and job title
- Phone number and email address
- Service address and account information you share for quote purposes
- Notes or messages you send by phone or email
Information collected automatically
- Basic device and browser information (type, operating system, language)
- IP address and approximate location
- Pages visited, time spent, and referring sites
- Cookies and similar technologies (see Cookies below)
2. How We Use Information
- To respond to your inquiries and prepare service quotes
- To forward your service request to Frontier when you authorize it
- To follow up about your account, install, or referral
- To improve the Site and the quality of service we provide
- To comply with legal obligations
3. How We Share Information
We share your information only in these situations:
- With Frontier Communications — as part of the normal course of preparing quotes and placing orders on your behalf (this is a direct internal handoff between the employee handling your account and Frontier's ordering systems).
- With service providers who help operate this Site (such as web hosting and email providers) under appropriate confidentiality terms.
- When required by law — such as in response to a valid subpoena, court order, or regulatory request.
We do not sell your personal information.
4. Cookies
The Site uses a small number of essential cookies to function and may use analytics cookies to understand how visitors use the Site. You can disable cookies in your browser settings, but parts of the Site may not work as intended.
5. Data Retention
Information you share is retained only as long as needed to serve you, comply with legal obligations, resolve disputes, and enforce agreements. Quote-only inquiries that don't result in an order are generally retained for up to 24 months and then deleted.
6. Your Choices
- Access and correction — ask what information we have about you and request corrections.
- Deletion — request deletion of information we hold about you, subject to legal retention requirements.
- Opt-out — tell us to stop contacting you about quotes or referrals.
- State-specific rights — California residents and residents of other states with privacy laws may have additional rights. Contact us to exercise them.
7. Security
Reasonable administrative and technical safeguards are used to protect the information you share. No system is 100% secure, however, and we cannot guarantee absolute security of information transmitted over the internet.
8. Children's Privacy
The Site is intended for business decision-makers and is not directed to children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. The current version is always posted on this page with the "Last updated" date above.
10. Contact
Questions about this Privacy Policy? Contact us using the information on the Contact page.